SMohandas
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Self Service + Install working... best practice to uninstall old self service?
Hi Teams! Migrating to Self Service Plus and started testing. Created the profiles\configs and devices are getting the new Self Service Plus portal with no issues. What is proper process to uninstall self service legacy? Do I create smart\dynamic gro... View more
JAMF to track Documentation
Hi there Nation! Recently my employer asked to track what employees do on their MDM managed laptop. For example, They want to track every little thing that the employee does on their laptop whether said employee is watching Netflix, Downloading docum... View more
Premium Cloud Infrastructure Patching | May 24, 2025
On Saturday, May 24, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, sta... View more
Configuration Profiles being removed randomly on multiple devices
Is anyone else experiencing an issue where Configuration Profiles are being removed? Every morning, these profiles disappear from over 30 devices, and I can’t work out why. I’ve raised it with Jamf Support, but thought I’d ask here in case anyone els... View more
macOS login issue, after restart or lock the laptop
I have an issue in most of the mac, after enter the password it will stuck by showing loading like below image. This is happening for while restart and login or after un lock the device, to login need to do force restart the MacBooks. Does anyone fac... View more
Music City Mac Admins User Group x Workbrew
We’ve got a special lineup for April - we’ll be joined by Brandon Valentine, founding member of Nashville Software School and the first Technical Account Manager at Workbrew.️ Homebrew: How to Unite Developers, IT Administrators, and Security Profes... View more
Getting the band back together!
We may have been dormant for a while, but we're spinning things up again here. Mark's working on a great lineup for the evening of Thursday, April 24. Watch the group for the actual event as soon as we have the details ironed out. We're excited to ge... View more
Resolved! Failed to use original URL in Jamf Pro (dated 2025/4/16 HKT)
Our original Jamf Pro URL is mdm.dpmhome.com, but now it's failed to use. BTW, I have to use dpmhome.jamfcloud.com for access after your cloud service going back recovered, please let us know how can I use back mdm.dpmhome.com, thank you View more
Jamf Pro is down | Jamf Admin's jobs are at Risk
Jamf pro is down from 10 hours and there is no ETA, I hope we will be getting RCA from Jamf otherwise it would be very difficult to make management understand about this blunder. PS: The employee who did this probably getting a new job soon, I am not... View more
Jamf Outage....!!!
It's strange that I've been dealing with this for the last 10 hours, and it's been completely unprofessional View more
Jamf Pro outage party room
<3 to all the people at Jamf working to fix things. In them time, shout out to #jamfnation View more
Microsoft Auto Update - File not Found
Hi, We use Jamf to auto update Microsoft apps like Word, Excel and Powerpoint. Recently all our users are now seeing this message when Jamf updates the apps. Has this happened to anyone else and is there a fix for it? View more
Resolved! Benelux Apple Admins @ Jamf
⚠️⚠️ Save the date! ⚠️⚠️ We're still finalizing the agenda, but block Wednesday May 7th between 5:00 PM and 9:00 PM in your agenda. Because that's when we're having a Benelux Apple Admins meeting! This time it's taking place at Jamf's new office in A... View more
Uninstall Cortex XDR
Hey Jamf Nation, I'm currently trying to uninstall Cortex XDR from company devices, but I'm encountering an error that says "Uninstaller not found." The uninstaller is located in the folder '/Library/Application Support/PaloAltoNetworks/Traps/bin/'. ... View more
Using JAMF SCEP Proxy with MS Intune Certificate Connector
Hello Everyone, I am looking for some assistance with an issue that I am wondering if anyone else has ran into. I have JAMF as our MDM for MacOS. I am moving towards MS Intune for our Windows endpoints. Currently I have JAMF setup as a Proxy to deplo... View more
11.16 compliance features
I Have updated my instance to 11.16 and here are some quick hits that are bugging me. theres an option of monitor, and monitor and enforce. However there is no switch available to go from 1 to the other, you need to create a whole new set of rules, m... View more
Resolved! Zscaler 4.3 with Strict Enforcement
I've recently taken over JAMF duties at my company and have been asked to enable Strict Enforcement on our Zscaler Version 4.3.1 Currently the Zscaler app is deployed and asks for a password to quit the app or to sign out but lets users browse the in... View more
Jamf Pro 11.16 Now Available
Update 18 April 2025: Standard Cloud upgrades have been postponed. We will share an updated schedule as soon as possible. If you would like to upgrade manually, log in to Jamf Account and select Jamf Pro Info >; click Upgrade on the appropriate insta... View more
Compliance Benchmarks Now Available in Jamf Pro!
Hi Jamf Nation, we're thrilled to announce that compliance benchmarks capability in Jamf Pro is now generally available! This release transforms how your organization manage compliance across Apple devices, making compliance validation and enforcemen... View more
Prevent first user account from becoming admin without PreStage
Hi all, I am currently trying to enable LAPS for our computers and after reading through documentation and watching videos on the topic, I disabled the creation of the local MDM admin account in PreStage and only enabled the UIE admin account. New pr... View more
