Privacy

Your trust matters to us, and we want you to hear about changes to our sub-processors from us. We recently updated our sub-processors list with three changes.

We added UberEther to support our FedRAMP offerings. We also added Identity Automation, which brings the products now sold as Jamf products, such as RapidID, into our list. And we added the purpose of processing for AWS and Microsoft to include AI use by Jamf Support and engineering, so our teams can help you more effectively.

We continue to process your data in alignment with our commitments in Jamf's SLASA and Customer Data Processing Agreement (DPA). Every sub-processor goes through a careful review of security, confidentiality, and compliance before it handles customer data. Jamf also has data transfer mechanisms in place with each one, as set out in our DPA. We updated the Jamf Cloud Hosting Locations page to match.

You can see the full details on the updated Jamf Sub-processors list and Jamf Cloud Hosting Locations pages.

Questions or concerns? We're happy to talk. Reach us anytime at privacy@jamf.com.

This update is effective October 1, 2026.

We are excited to share that we’ve updated our Privacy Notices to enhance transparency, improve readability, and reflect evolving privacy and AI requirements.

Our Privacy Policy has been revised to provide greater transparency regarding our use of AI-assisted tools within our Services, including technologies that may help record, transcribe, summarize, and analyze customer and sales interactions. We have also added information about our commitment to responsible AI practices, including compliance with applicable AI regulations and safeguards around automated decision-making.

Additionally, we have expanded our disclosures regarding advertising and marketing activities, including how we use certain technologies to measure the effectiveness of our campaigns. We have also enhanced our children's privacy disclosures, and introduced information about our process for submitting and resolving privacy-related complaints.

We have also updated our Employee Privacy Notice to provide greater transparency regarding the personal information we collect, the reasons we process employee data, and how that information is used throughout the employment lifecycle.

You can access the updated Privacy Policy and Employee Privacy Notice on the Jamf Trust Center Privacy page. We encourage you to review these updates. If you have any questions or concerns, please contact our Privacy team at privacy@jamf.com.

This update takes effect June 25, 2026.

Jamf updated the sub-processors list for its Jamf Security Cloud product offerings. These changes included the removal of Google, LLC and T-Systems International GmbH as regional edge services. Additionally, Amazon Web Services, Inc will not longer be used for regional edge services in France, Italy, South Korea, Spain, Sweden, or Switzerland.

This update takes effect June 2, 2026.

You are in charge! Jamf collects minimal client information which is needed for providing our services. You decide what data is being used, for example generic iPad names or the name of the users.

To make sure we are fully compliant with the GDPR, we have updated our Privacy Policies and Terms of Use. When you log in to Jamf products you can find all the information you need and agree to the Data Processing Agreement.

Jamf partners with resellers and support providers in several countries. Jamf and its partners can not see any documents, pictures or in-app data of students within apps or on Apple devices. It is important to us to work with partners that share the same high values as we do, therefore we are always in touch with our partners to make sure GDPR is always of importance.